About This Book
Root Cause Analysis (2014) explains how to investigate quality problems systematically using empirical evidence and structured methods rather than intuition or blame. It introduces the theoretical foundations of root cause analysis and then shows how to apply cycles of plan–do–check–act together with a range of quality tools to identify underlying causes of failures in manufacturing and service environments.
Who Should Read This?
- Operational quality and process improvement engineers
- Manufacturing supervisors and frontline problem-solving facilitators
- Curious people seeking practical root cause skills
About the Author
Matthew A. Barsalou is a quality professional and Lean Six Sigma Master Black Belt working in the automotive industry in Germany, where he trains and supports teams in quality methods. His main merits lie in making statistical and quality tools practical for engineers, and his other popular titles include Statistics for Six Sigma Black Belts, The ASQ Pocket Guide to Statistics for Six Sigma Black Belts, and The Quality Improvement Field Guide.
