About This Book
Process! (2022) is a business guide that teaches leaders how to identify, document, and systematize their company’s core processes, focusing on a high-level “20/80 approach” that ensures consistent execution across the organization. It argues that contrary to popular belief, implementing rigorous processes actually increases freedom and creativity by eliminating the daily firefighting and chaos that trap leaders in operational details rather than strategic thinking.
Who Should Read This?
- Founders looking to scale operations without losing control
- Small business owners craving more strategic thinking and less short-term firefighting
- Operations managers wanting to systemize workflows for consistent results
About the Author
Mike Paton and Lisa González are both business consultants who now help other business leaders systematize their operations through the Entrepreneurial Operating System methodology.
