About This Book
Leading Successful Change (2013) argues that sustainable change comes from designing environments that make the right behaviors the easy, default choice. It introduces the Work Systems Model and eight levers – organization, workplace design, task, people, rewards, measurement, information distribution, and decision allocation – and shows how combining these levers makes new ways of working stick. It offers pragmatic steps to diagnose current systems, map desired behaviors, and orchestrate coordinated interventions.
Who Should Read This?
- Results-driven managers leading organizational transformations
- Cross-functional team leaders tackling entrenched habits
- Curious people seeking actionable change frameworks
About the Author
Gregory P. Shea, Ph.D. is an adjunct professor of management at Wharton and a senior fellow at Penn’s Leonard Davis Institute, known for advising senior leaders on complex, system-wide change. His other books include Your Job Survival Guide with Robert Gunther. Cassie A. Solomon is an organizational development consultant, founder of The New Group Consulting and RACI Solutions, and an executive-education instructor with Wharton’s Aresty Institute. Her work focuses on cross-functional accountability and decision-making frameworks used by global teams.
