About This Book
Exceptional Experiences (2025) shows how the principles of luxury industries, which are focused on creating exceptional experiences rather than products, can actually be applied to any business. By deploying the five “luxury levers” – entice, invite, excite, delight, ignite – you can differentiate your business, drive profitability, and transform your client relationships.
Who Should Read This?
- Business owners ready to build a fanatically loyal client base
- Sales professionals who want to move from the transactional to the transformational
- Marketers who want to elevate their brand through an experiential approach
About the Author
Neen James is a leadership strategist, keynote speaker, and the author of titles including Folding Time, and Attention Pays. She’s been named on the Top 30 Leadership Professionals list by Global Gurus for multiple consecutive years.
